10 Commandments of Recall Crisis Management

tellem 2

It doesn’t matter what kind of recall a company faces – food, clothing, drugs, pet products – there are some hard and fast steps to consider when a crisis comes your way.  That’s why the Supply Side West Conference invited crisis management expert and TGPR Partner Susan Tellem, APR, RN, BSN to Las Vegas recently to give her presentation “10 Commandments of Recall Crisis Management.” She was on a panel with recall specialist and attorney Steven Shapiro at Ullman, Shapiro & Ullman.

-Dan, TGPR