New Facebook Feature: Promoted Posts

Who’s ready for the next Facebook feature to start popping up on the post your about to publish? Some of the pages we admin are getting the new message:

Introducing promoted posts…I’m scared. Not because this is a bad idea, but because marketers will find a way to abuse this feature and p!ss off its user base.

Let’s not forget that Facebook is a community. The site is designed to show each individual user what Facebook thinks will be most appealing to them. If you don’t engage with pages you like, you’re probably not going to see what they post.

What if a page that you liked in passing, but don’t really engage with, started shoving content down your throat? Content with no filter on quality – that you see only because the company paid enough $$$ to make sure you see it?

Yucky. Or maybe the better term is one I just observed on the license plate of a car passing by, “Doodies.”

$20 may expand the reach of your single post from 25% to 50% to 95% percent, but if the content is garbage, you’re just going to throw your money away.

Want to see improved reach/exposure and engagement? Be smart…be patient…be creative…have a strategy in place and know your audience.

-Dan, TGPR

A Case for Shorter Boilerplates

Each time we’re in the midst of hashing out some new press materials for a client we get talking about boilerplates. Do reporters even read them?

Somewhere in a press release, we have already stated what the company does – no sense in repeating it.  It seems more logical to have one or two sentences, the website, Twitter, FB and other contact info – 400 words is too many for a news release, let alone the boilerplate. Let’s keep it to 100 words or less, best under 50 words.  Here are a few reasons why:

  • BusinessWire charges a flat rate for the first 400 words and an additional fee for every 100 words after that. Long boilerplates add useless words to the total count and the release cost spirals up.
  • Cision’s study, “How the Press Uses and Values Public Relations and Other Media Resources” confirmed that journalists want a small boilerplate – they don’t have time to read gobbledygook.
  • The Bad Pitch Blog focused on the company boilerplate. They say that the boilerplate looks less like a concise, substantive description of the company and more like a piece of copy that emerged from a gauntlet of approvals by people focused more on specific words than overall meaning.

In other words, if your boilerplate reads as follows, might be time for an update:

About COMPANY, DIVISION

COMPANY technology is based on proprietary and patented fluid, damper, mount, brake and clutch designs and sophisticated computer control algorithms. When exposed to a magnetic field, MR materials change state nearly instantaneously and with complete reversibility. As a result, MR technology provides fast and infinitely variable control of energy dissipation for industrial and automotive devices. The technology enables engineers to design a wide range of devices and systems with far greater flexibility than before possible. The result is improved performance, reduced part count and complexity, smaller package size and less weight. For information about COMPANY MR applications, visit URL.

With headquarters in CITY, STATE, and sales in excess of $XXX-MM, COMPANY is a privately held company that designs, manufactures and markets devices and systems to manage mechanical motion and control noise and vibration; formulates, produces and sells general purpose and specialty adhesives and coatings; and develops products and systems utilizing magnetically responsive technologies. With manufacturing in eight countries and offices in more than XX major business centers, COMPANY employs more than X,XXX worldwide. Visit URL for more information.

-Dan and Susan, TGPR

Careful What You Tweet For

My popcorn is gone – for now. @TheGroveLA and @rickcarusoLA have gone quiet amongst the Twitter rage regarding Tuesday night’s tweet banning Manny Pacquiao from the famous “shopping and entertainment resort”:

Every business of “influence” should carefully follow stories just like this. The Grove took a stance against a professional boxer whose beliefs aren’t in line with its own.

My first thought is…how do the shop owners that pay very good money for retail space feel about the Grove taking this stance on their behalf? While it’s in The Grove’s right to ban whomever they want, this tweet was a bad idea, much like not buttering my popcorn. Apparently, the decision was also made based on inaccurate quotations.

I can equate this very tweet to a band hitting the stage in front of 10s of thousands of fans, and before launching into a hit song, the singer starts talking politics. You have fans tens of thousands of fans, but it’s guaranteed that not everyone will agree with your views. And with those statements, you’ve risked alienating your fans/customers which the Grove has done whether they realize it or not — with one simple tweet that will be in ink forever. The Grove faces tough questions from current and potential customers now:

Did they base this decision on a story from the National Conservative Examiner? Why would they not ban boxer Floyd Mayweather, convicted of beating women? Are Christians banned? And the popular one, if you’re for tolerance then why are you being intolerant to Manny’s views?

Lol’ing at some folks tweeting that true Angelenos don’t even go to the Grove.

The fantastic news for The Grove is social media has a short attention span and horrible memory. So, @thegroveLA. Was the tweet worth it?

-Dan, TGPR

TIME Breastfeeds its Sales

Don’t people breastfeed their children in public already? So then there should be absolutely no problem with L.A. mom Jamie Lynne Grumet breastfeeding her three year old on the cover of TIME Magazine, right? Wrong. TIME should see a good week (sales and analytics) thanks to the power of social and the ginormous debate shaping on the social web today about said cover. Getting attention for a “shocking” cover via social is probably seen as a legitimate survival tactic to help boost sales at the rack. Wonder how these covers from the past would have fared today. In an industry fighting for subscritions, can you blame TIME for these tactics? Those fluent in Photoshop might:

Image via HappyPlace.com

-Dan, TGPR

Make a Great PSA

There are some PSAs that are probably best left unseen and others like this one below from RIF.org that are simply fantastic! The all new campaign called “Book People Unite” promotes getting books in the hands of kids who need them most. We also spotted Raggedy Ann & Andy (our client Aurora has licensed the brand and is releasing an all new line of RA&A rag dolls to begin shipping to retailers June 1!). Bookmark this one folks and refer to it when it’s time to make your own PSA!

-Dan, TGPR

Times Square Billboard Love

Did you miss last week’s twitter #connectchat with @Profnet and @TellemGrodyPR? Here’s the recap. http://fb.me/1A4hN6u6D

ProfNet, who sponsored the chat, is kind enough to promote #connectchat guests on a Times Square billboard. Can you spot @susantellem? :)

@susantellem featured on Times Square billboard during last week's #connectchat

-Dan, TGPR